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Summary
Seasoned User Experience (UX) Analyst with over 10 years of experience in creating inclusive, accessible, and user-centered digital experiences. Extensive expertise in user research, information architecture, interactive prototyping, design thinking facilitation and Section 508 Accessibility Compliance. Adept at blending user-centered design principles with innovative solutions to enhance usability and improve the over-all user experience. Proven track record in cross-functional collaboration and leading usability testing, focus groups, and persona development.
Experience
Conduct Section 508 compliance validation assessments on digital systems, multimedia training content and documentation (MS Office and Adobe PDF) using HHS standardized checklists, Axe Dev Tool automated accessibility checker and CDC 508 Program Office best practices to identify and document areas of non- compliance and provide suggested remediation to development teams. Coordinate with 508 Program Office/ helpdesk to ensure 508 standards are understood and implemented. Review systems to ensure Assistive Technology (i.e., JAWs) can be used successfully on all digital systems and documentation. Review software manufacturers VPAT to determine accessibility compliance of third-party software.
Facilitate design-thinking workshops, contextual inquiries, persona interviews, focus groups and end-user workgroup sessions to gain a thorough understanding of end-user requirements based on actual tasks. Develop UX artifacts for review with product owners and end-users.
Conduct usability testing to increase user satisfaction and save on development and redesign efforts.
Translate design requirements into interactive prototypes for web and software applications using standards compliant HTML, CSS, and ensuring accessibility, mobile- first, and browser compatibility.
Design and develop instructional design content (multi- media training videos) for CDC web and software applications providing on-demand demos of complex functionality.
As the UI Designer I have the responsibility of creating all of the user interface (as well as the overall users experience) work to be incorporated into ACC's software applications and website designs.
Translate all design requirements into user centered designs for website and software application interfaces. Provide HTML, CSS, JavaScript and Jquery using standards compliant code with emphasis on browser compatibility, accessibility, SEO and mobile first ideology for front-end development. Collaborate with development team to solve user pain points and ensure that simple and intuitive experiences are delivered. Troubleshoot, diagnose problems, and make adjustments to web-based applications. Coordinated with clients to finalize designs and confirm requirements.
Create Scalable Vector Graphics using Illustrator for use in websites, software applications and print items. Design informational brochures using Photoshop, Illustrator, and InDesign. Create design graphics for marketing collateral and corporate identity projects.
Create flash intro and banners for websites and product series demo's. Develop online demonstration video of product series
Implement agile project management using Scrum methodology for all assigned projects. Perform backlog maintenance using VersionOne team edition. Annotate Sprint Retrospective. Helped team overcome application defect and load package into SAFE environment. Participate in planning estimation. Track defects.
As a Graphic Designer for the Sign Store I had the responsibility of creating various graphical elements for commercial signage.
Designed graphics, typography and layout of commercial signage. Prepared and completed weeding of vinyl signage material in preparation for final products. Captured and edited digital images. Initiated new sales and followed-up with repeat sales costumers.
Skills
Education
Certificates